Return & Exchange Policy
At ST SOUL, we are committed to delivering high-quality pieces and a seamless shopping experience.
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Inspection Upon Delivery:
Customers may inspect the item upon delivery without wearing or trying it on before accepting the order.
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Return & Exchange Window
Customers may request a return or exchange within 3 days only from the date of receiving the order.
Requests made after this period will not be accepted.
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Eligibility Conditions
To be eligible for a return or exchange, items must be:
• In their original condition
• Unused and unwashed
• Returned with all original tags and original packaging
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Refund Policy
All returned items are subject to inspection.
Refunds will only be processed after the item is received and approved by our team.
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Important Notes
• Items that do not meet the above conditions will not be accepted.
• Shipping fees are non-refundable.