Refund policy
At Salma Tarek Maison, we take pride in offering high-quality couture evening dresses. To ensure a smooth shopping experience, please review our exchange policy carefully.
Exchange Only – No Returns
- We offer exchanges only in the case of a manufacturing defect. No refunds will be issued.
- Any defects or issues must be reported on the same day of delivery.
- After the delivery day, no exchange requests will be accepted.
No Size Exchange
- Please ensure you select the correct size before placing your order, as size exchanges are not available.
- To help you choose the perfect fit, refer to our size guide or contact our team for assistance before purchasing.
Conditions for Exchange
- The dress must be unworn, unaltered, and in its original condition.
- All original tags and packaging must be intact.
How to Request an Exchange
If you encounter an issue with your order, please contact us immediately on the same day of delivery via:
📧 Email: info@salmatarekmaison.com
📞 Phone: 01050745795
Our team will guide you through the exchange process.
Thank you for choosing Salma Tarek Maison.